Free Hospitality?

Free Hospitality?

Free hospitality? It’s an odd inference to think of hospitality in any way other than… well, free. The mere act of offering hospitality – the generous and friendly treatment of friends and guests – is just that: action. Yet, as I think of the countless hospitality...

How Do You Rate Your Restaurant’s Service Culture?

Rescuing the art of language the erosion of gratitude reclaimed, we kindly place our words of value in our guests’ care that they might flourish and grow when we meet again.   How do you clearly identify and execute your service culture? Are the features of...